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Insurance & responsibility

Company credentials
and quality standards.

Good cleaning needs trust. That includes clear insurance cover, reliable staff and quality you can assess.

How we check quality
Our company

Built on reliability.
For your property.

Registered limited liability company

CFS Cleanwerk24 Facility Services UG is a registered limited liability company. You work with a registered business and a clearly identified contracting party.

Permanent staff. Collectively agreed pay.

Our cleaning staff are permanently employed and paid in line with the collective agreement. A reliable team forms the basis of our daily work.

Guaranteed cover

We guarantee replacement staff during sickness or holidays. This keeps your property's agreed cleaning organised.

Business liability cover

Our agreed services are covered by business liability insurance subject to the policy terms and conditions. We provide current proof of insurance on request.

Documented quality checks at every property

Check quality.
Document the results.

Our site supervisor checks regularly on site, including unannounced visits. Findings are documented. We also hold regular conversations with you, so you can see whether the agreed quality is being delivered.

Our benchmark: the cleaning specification.

We check whether the agreed services are fulfilled. Without that shared benchmark, any check remains a matter of opinion.

  1. 01

    Check on site

    Regular and unannounced inspections by our site supervisor.

  2. 02

    Document findings

    Observations are recorded against the agreed cleaning specification.

  3. 03

    Talk to you

    Regular conversations add your everyday experience to the inspections.

Quality control · Sample

A look at the documentation.

This fictional example illustrates a possible inspection process without client or property data. It is not evidence of an inspection that has taken place.

Example: Office property · Regular cleaningReference: agreed cleaning specification
  • Touchpoints

    Door handles and agreed touchpoints checked.

    Satisfactory
  • Washrooms

    Agreed surfaces and fixtures checked.

    Satisfactory
  • Floor surfaces

    Residue found in the entrance area; follow-up cleaning arranged.

Resolve and recheck

In this sample, the follow-up cleaning is subsequently checked and completion recorded. The person responsible, date and outcome belong in the inspection record for the property.

Your benefits

Cleaning that fits you
and your daily routine.

Cleaning at your preferred time

We coordinate the cleaning appointment with your preferences and the routines at your property.

Modern cleaning equipment

We use modern cleaning equipment suited to the surfaces and tasks.

Eco-certified cleaning products

We predominantly use eco-certified cleaning products, selected to suit the surfaces being cleaned and the task at hand.

A team that thinks ahead

Our team keeps your property in view and takes a thoughtful approach to daily tasks.

Clearly costed services

Your quotation shows which tasks and cleaning intervals are included. We agree any additional services with you before carrying them out.

Individual client support

Your requirements come first. We provide personal support and tailor the working relationship to your property.

Personal assistance

Questions about insurance
or our quality?

Talk to us about looking after your property. We are here to help you personally.

View clients and references

Your direct contact